BetMGM Sportsbook Review: Mobile App, Markets, & Key Features

Last Updated: Oct 27, 2025
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Fact Checked By: David Esser

Learn everything you need to know about the BetMGM betting app in my comprehensive review of the platform. This will cover app information, where you can use the sportsbook, and everything else you need to know. 

How Did RotoWire Rate & Review BetMGM? 

Reviews are determined by in-house testing performed by our staff of betting experts. I spent hours getting to know every aspect of the operator and detailed my first-hand experience with depositing and withdrawing funds, placing bets, finding odds boosts, and more. Like all RotoWire reviews, my conclusions are unbiased and impartial. 

The RotoWire sportsbook ratings you'll find on the page are determined by surveys of professional and casual bettors conducted in the summer of 2025. Each participant was asked to rate the following aspects of BetMGM sportsbook on a 1-to-5 scale: 

💰 Promotions📲 Features💪 Functionality🙋‍♂️ User Experience📝 Other Measures
Welcome BonusesUnique FeaturesAvailable Betting MarketsApp Log-in ProcessPayment Options
Promo FrequencyOdds (Fairness)Editing a Bet SlipApp Performance/SpeedWithdrawal Speed
Loyalty RewardsSame Game ParlaysPlacing a BetNavigation Responsible Gaming Tools
Profit BoostsCash Out & Live StreamingViewing Open BetsSearch FunctionalityCustomer Service

For more information on this process, check out the how we rate and review page. 

BetMGM App Pro Review

The RotoWire staff recently surveyed nine of the top voices in the sports betting industry. Our goal was to find out which sports betting apps some of the most prominent voices in the industry actually used, and why they used them. Below, you'll find some quick-hitting BetMGM App reviews that I've compiled from the survey. 

"Their NFL futures options are solid, and the site is really easy to get around, considering how many opportunities there are out there. BetMGM almost seems to mirror DraftKings in terms of options and odds, but often slower." –Adam Thompson

"I've found the user experience in-app to be a bit more difficult. BetMGM's odds are usually fair, but some futures markets are lacking." – Nick Whalen

"It is a consistent betting app that hasn't innovated recently but isn't going anywhere." – Greg Peterson

Most participants considered the BetMGM app to be a jack of all trades. It can do everything pretty well, but the app might be lacking one killer feature that sets it apart. Most were complimentary about the fair pricing and good odds. There were a few who seemed to believe the app itself wasn't quite as strong as some competitors, however. 

BetMGM Sportsbook app interface shown on the Google Play Store.

BetMGM Pro App Ratings

Each participant in the survey was asked to rate each betting app on a scale of 1 to 5 in several categories. Here are the results: 

📲 Category⭐️ Average Rating
User Experience: 3.39/5.0 
Promos: 3.44/5.0 
Functionality:3.94/5.0
App Features: 3.07/5.0
Miscellaneous: 3.69/5.0
Average Score: 3.51/5.0

To me, these numbers show the BetMGM app is a jack of all trades, but a master of none. It is one of only three betting apps in the country that received a 3.0 or higher in every single category, but it failed to crack the 4.0 range. The closest it came to doing so was the functionality of the app, as it was rated as one of the most reliable platforms in the industry. The various promotions were another strong point of the sportsbook.  

The BetMGM app received its lowest marks when the participants were asked to rate the app's features. For more info on the survey, check out our how we rate and review page. 

Top Feature of the BetMGM App 

The nine professional bettors we surveyed all agreed that the best aspect of the BetMGM app is its functionality. Simply put, the app does what you need it to do. It works well, there are minimal glitches, and it's very fast. It may not have a major unique selling point, but it's a rock-solid platform. 

What We Think the BetMGM App Could Do Better 

With that being said, the biggest weakness of the platform is its lack of a killer feature or standout option. It's a very average sportsbook across the board. That's not inherently a bad thing – it's actually a good signal. But there's just not a lot to separate it from the competition and make it a must-have app. The closest it comes is its the fact that you can convert points to spend at MGM hotels and resorts, but if you're not much of a traveler, that may not matter a whole lot to you. 

BetMGM App Ratings: Casual Bettors

If you're a more casual or traditional sports bettor, you probably have different wants and needs than the pros do. So I broke down how casual bettors rate the BetMGM app on the Apple App Store and the Google Play Store in the section below. 

📲 Platform⭐️ User Ratings🔢 Number of User Ratings
🍏 BetMGM Sportsbook Apple App Store Rating:4.8/5.0 ⭐️>240,000 User Reviews
🤖 BetMGM Sportsbook Google Play Store Rating: 4.2/5.0 ⭐️>36,000 User Reviews

Where is BetMGM Sportsbook Legal?

BetMGM sportsbook is legal in over 20 states, plus Puerto Rico and Washington, DC. Here is the full list of states where BetMGM is legal: AZ, CO, IL, IN, IA, KS, KY, LA, MD, MA, MI, MS, NV, NJ, NY, NC, OH, PA, TN, VA, WV, WY. 

Where can I use the BetMGM Promo?

The BetMGM bonus code is available everywhere that the sportsbook is licensed to operate. But the available offer, and the specifics of each deal, will likely vary depending on your location. 

BetMGM Pros & Cons

While BetMGM does top our rankings when it comes to the best online sportsbooks, no betting site is perfect. Below is a quick list of specific pros and cons associated with BetMGM mobile sportsbook:

✅ Pros❌ Cons
Wide sports betting markets & strong oddsNo phone support available
Live streaming for NFL, NBA, MLB & moreSome users report app glitches
Regular odds boosts & promosLacks daily MLB promos once offered

Banking Methods at BetMGM Sportsbook

There are lots of payment methods to choose from at BetMGM, available for both deposits and withdrawals. Here's a list of some of the most popular online banking and physical banking options.

MethodDepositWithdrawal
💳 Credit & Debit Cards✅ (instant)✅ (up to 5 days)
💳 Play+✅ (instant)✅ (6 hours)
📱PayPal✅ (instant)✅ (up to 24 hours)
📱Skrill✅ (instant)✅ (up to 24 hours)
📱Apple Pay✅ (instant)✅ (up to 3 days)
📱Online Banking✅ (instant)✅ (1-3 days)
📧 E-Check✅ (instant)
💵 PayNearMe✅ (instant)
📍Cash at the Cage✅ (instant)✅ (up to 72 hours)
✉️ Check by Mail✅ (7-20 days)
💳 TAPPP Gift Card✅ (up to 72 hours)

BetMGM Customer Service

If you require assistance with your BetMGM sportsbook app, help is just a few clicks away. You'll find a dedicated icon and a link labeled "Help & Contact" at your disposal. Upon clicking either of these options, you'll be directed to a menu covering various topics, including account access and withdrawal.

Once you've made your choice, you'll find a selection of frequently asked questions and their corresponding answers. Should this not resolve your issue, you can get additional assistance with a live representative chat. For urgent matters, there's a 24/7 live chat option, and for general inquiries, there's an email alternative.

By clicking on the live chat, you'll be prompted to provide your name and enter a queue. Generally, response times are swift. During peak periods, there might be slight delays. In our experience, we received assistance in less than a minute.

Email inquiries are addressed in the order they are received. If you send your query during regular business hours, you can anticipate a response on the same day. However, at other times, you might not receive a response until the following day.

Top BetMGM Customer Support Options

  1. 💬 24/7 Live Chat
  2. 📧 Email
  3. 📄 FAQ Section

Responsible Gambling at BetMGM Sportsbook

BetMGM has an ongoing partnership with "GameSense," which helps legal online sports betting fans learn strategies and tips to gamble the right way. GameSense also offers users a number of resources for those who need help stopping gambling.

Click on the "RG" responsible gaming logo at the top left of the BetMGM home page to be taken to the GameSense landing page. Information is broken up into six sections: principles, play better, know the game, problem gambling, resources for gambling and state resources. Any users experiencing a gambling problem should explore these resources before placing any wagers.

For comprehensive, independent support beyond the BetMGM platform, we encourage users to visit trusted third-party organizations:

BetMGM Responsible Gambling Tools

Below, I've provided a quick-hitting look at some of the proprietary tools BetMGM employs to ensure users are betting responsibly. 

  • Responsible Gaming Limits: This feature allows users to limit their betting in a number of ways. Bettors can set limits on how much they're able to deposit over a given period, how much they're able to bet, and more. 
  • Gaming Limit History: Bettors can see how their self-imposed limits have changed over time. This is a great way to self-identify problem betting, giving bettors a reality check. 
  • Time Out: Bettors can essentially freeze their account, preventing them from betting. This is a great tool to protect bettors from themselves. 

Why You Can Trust BetMGM Sportsbook

BetMGM is one of the largest legal sportsbooks in the US with a strong reputation of being safe, reliable and trustworthy. Millions of sports fans use BetMGM Sportsbook as their go-to online betting site with few issues ever being reported. Due to their presence as one of the top retail brands in Las Vegas, BetMGM works diligently to ensure all of its users receive top-class betting experiences.

BetMGM mobile sportsbook has a state-of-the-art security system which has proven extremely effective in protecting users' personal information. This includes a firewall and in-depth encryption tools.

If you ever do run into any issues with your account or banking while using BetMGM, you can rest easy knowing that the sportsbook offers an around-the-clock customer support staff. More on that below.

BetMGM Sportsbook Review FAQ

Where is BetMGM Legal?

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BetMGM Sportsbook currently operates in Arizona, Colorado, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Tennessee, Virginia, Washington DC, West Virginia and Wyoming. The BetMGM bonus code is not currently available in New York. Check out our review for more details on which offer you qualify for.

Is BetMGM Sportsbook Safe?

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Yes, BetMGM Sportsbook is fully safe, legal and legit. BetMGM is a 100% licensed online sports betting site in the US locations in which it operates. BetMGM offers a number of different deposit and withdrawal methods to its users to ensure safe banking practices.

How Much Can You Withdraw From BetMGM?

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The minimum withdrawal limit at BetMGM is $10 and the maximum limit is $25,000. Deposit and withdrawal times will vary based on the banking method you choose to use.

How Old Do You Need to Be to Use BetMGM Sportsbook?

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The legal gambling age to claim the BetMGM promo code in most states is 21. However, it is only 18 in Wyoming and Kentucky. You can get started today with the BetMGM welcome bonus if you meet the age requirements in your respective state.

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Blake Weishaar
Contributor since July 2025
Blake is a Senior Sports Betting Expert at RotoWire, covering all aspects of the gambling industry but specializing in the regulatory, legislative and nuts-and-bolts side. For over a decade, Blake has been at the forefront of the gambling industry on the editorial and consulting side, prominently covering the rapid expansion of sports betting since the repeal of PASPA in 2018. In his own time (not there is much), Blake roots for his favorite teams the Baltimore Ravens, Baltimore Orioles, Washington Capitals and Maryland Terrapins. You may also hear him touting his winning betslips on the NFL, MLB and NBA. For fantasy, his creed is taking RB back-to-back, but he still bears the shame of drafting CMC with the number 1 overall pick for the 2024 season, which resulted in perhaps one of the worst fantasy seasons in history. Outside of sports, he frequents the gym and the local golf courses.
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