BetMGM Sportsbook Review: Mobile App, Markets, & Key Features

BetMGM sportsbook is legal in over 20 states plus Puerto Rico and Washington, DC. Here is the full list of states where BetMGM is legal: AZ, CO, IL, IN, IA, KS, KY, LA, MD, MA, MI, MS, NV, NJ, NY, NC, OH, PA, TN, VA, WV, WY. You can claim the sign up bonus from BetMGM in all of these states & territories EXCEPT for Mississippi, Nevada and New York. 

Depending on your location, you'll qualify for either the $1,500 First Bet Offer or the Bet $10, Win $150 in Bonus Bets promotion. If you're in Missouri, which is awaiting a sports betting launch later this year, one of these generous sign up offers will be similar when Missouri sportsbook promos go live.

Check the table below to see which bonus is available in your state and which BetMGM promo code to use at sign-up.

*Note: Missouri has legalized online sports betting, and BetMGM is expected to launch later in 2025 with a variety of Missouri sports betting apps. Once active, users in Missouri will be eligible for a BetMGM Missouri bonus code offer — check back for updates.

The RotoWire staff recently surveyed nine of the top voices in the sports betting industry. Our goal was to find out which sports betting apps some of the most prominent voices in the industry actually used, and why they used them. Below, you'll find some quick-hitting BetMGM App reviews that I've compiled from the survey. 

"Their bonus bets, especially for new players, are as good as it gets. Their NFL futures options are solid, and the site is really easy to get around, considering how many opportunities there are out there. BetMGM almost seems to mirror DraftKings in terms of options and odds, but often slower." –Adam Thompson

"While BetMGM offers a generous welcome bonus and is widely available in legal states, I've found the user experience in-app to be a bit more difficult. BetMGM's odds are usually fair, but some futures markets are lacking." – Nick Whalen

"It is a consistent betting app that hasn't innovated recently but isn't going anywhere." – Greg Peterson

Most participants considered the BetMGM app to be a jack of all trades. It can do everything pretty well, but the app might be lacking one killer feature that sets it apart. Most were complimentary about the fair pricing and good odds. There were a few who seemed to believe the app itself wasn't quite as strong as some competitors, however. 

BetMGM Pro App Ratings

Each participant in the survey was asked to rate each betting app on a scale of 1 to 5 in several categories. Here are the results: 

To me, these numbers show the BetMGM app is a jack of all trades, but a master of none. It is one of only three betting apps in the country that received a 3.0 or higher in every single category, but it failed to crack the 4.0 range. The closest it came to doing so was the functionality of the app, as it was rated as one of the most reliable platforms in the industry. The various promotions were another strong point of the sportsbook.  

The BetMGM app received its lowest marks when the participants were asked to rate the app's features. For more info on the survey, check out our how we rate and review page. 

Top Feature of the BetMGM App 

The nine professional bettors we surveyed all agreed that the best aspect of the BetMGM app is its functionality. Simply put, the app does what you need it to do. It works well, there are minimal glitches, and it's very fast. It may not have a major unique selling point, but it's a rock-solid platform. The consistent bonuses and promos were another really solid aspect of the sportsbook. 

What We Think the BetMGM App Could Do Better 

With that being said, the biggest weakness of the platform is its lack of a killer feature or standout option. It's a very average sportsbook across the board. That's not inherently a bad thing – it's actually a good signal. But there's just not a lot to separate it from the competition and make it a must-have app. The closest it comes is its the fact that you can convert points to spend at MGM hotels and resorts, but if you're not much of a traveler, that may not matter a whole lot to you. 

BetMGM App Ratings: Casual Bettors

If you're a more casual or traditional sports bettor, you probably have different wants and needs than the pros do. So I broke down how casual bettors rate the BetMGM app on the Apple App Store and the Google Play Store in the section below. 

BetMGM App User Reviews

Here's a look at what real users had to say when reviewing the BetMGM app. 

🍏 Apple App Store Reviews

BetMGM has north of 239,000 user reviews on the App Store with an average rating of 4.8/5.0. This stacks up favorably against some of BetMGM's top competitors.

• "Bonuses and promotions are good with clear rules and expiration dates, and are easy to apply to a wager. Synchronization with the broader MGM rewards program is seamless and easy to track..." - HasOpinionsWillTravel, 3/5 ⭐️ rating
• "I have used every app from Barstool (ESPN BET) to DraftKings to FanDuel and BetMGM is now my preferred way to bet. I love that BetMGM lets you turn on alerts for any games so you can get scoring notifications during it. I also love the "edit my bet" feature which allows you to change your bet instead of having to cash out and replace it..." - APGaming10, 5/5 ⭐️ rating

 📲 Google Play Store/Android Reviews

BetMGM Sportsbook has 36,000+ user reviews on the Google Play Store, an average rating of 4.2 stars and over 1 million downloads. 

• "It is fun and easy to use and understand. Great promotions, great range of betting options on NBA players for points, rebounds, and assists. Stat's have each teams record of wins and losses right next to the betting lines, which gives me an ideal way to look at each bet, who to bet on, saves me time doing research." - Scott McBean, 5/5 ⭐️ rating
• "Love it. Better odds when betting compared to other sites. Payouts are little more. Generous with bonus token's compared to other sites. Also very easy to navigate and user friendly." - Aaron Luzis, 5/5 ⭐️ rating

🤖 Reddit Reviews

You can find additional BetMGM user reviews and feedback through Reddit and its r/sportsbook and r/sportsbookreview page. 

• "BetMGM always has promos going on. Been using them for years now and still get deposit bonuses even with money in my account." - jdoherty12

While BetMGM does top our rankings when it comes to the best online sportsbooks, no betting site is perfect. Below is a quick list of specific pros and cons associated with BetMGM mobile portsbook:

Compared to other top-rated sportsbooks and mobile betting apps, the BetMGM bonus code tends to stack up quite favorably.

The Caesars Sportsbook promo code and Fanatics Sportsbook promo offer sports betting bonuses worth varying amounts – compared to the BetMGM new player bonus offering up to $1,500.

Compared to the current DraftKings promo code and FanDuel promo code, BetMGM offers a substantially larger sign-up bonus.

With the BetMGM promo code, sports bettors can get up to five bonus bets back to match their initial wager. Because of that difference between BetMGM and the competition, it's no surprise that BetMGM tops our rankings of the best online sportsbooks.

In addition to the BetMGM promo for its online sportsbook, BetMGM also offers a welcome bonus as one of the top online casinos. New users can unlock terrific welcome offers when they sign up with the BetMGM casino bonus code.

There are lots of payment methods to choose from at BetMGM, available for both deposits and withdrawals. Here's a list of some of the most popular online banking and physical banking options.

If you require assistance with your BetMGM sportsbook app, help is just a few clicks away. You'll find a dedicated icon and a link labeled "Help & Contact" at your disposal. Upon clicking either of these options, you'll be directed to a menu covering various topics, including account access and withdrawal.

Once you've made your choice, you'll find a selection of frequently asked questions and their corresponding answers. Should this not resolve your issue, you can get additional assistance with a live representative chat. For urgent matters, there's a 24/7 live chat option, and for general inquiries, there's an email alternative.

By clicking on the live chat, you'll be prompted to provide your name and enter a queue. Generally, response times are swift. During peak periods, there might be slight delays. In our experience, we received assistance in less than a minute.

Email inquiries are addressed in the order they are received. If you send your query during regular business hours, you can anticipate a response on the same day. However, at other times, you might not receive a response until the following day.

Top BetMGM Customer Support Options

1. 💬 24/7 Live Chat
2. 📧 Email
3. 📄 FAQ Section

BetMGM has an ongoing partnership with "GameSense," which helps legal online sports betting fans learn strategies and tips to gamble the right way. GameSense also offers users a number of resources for those who need help stopping gambling.

Click on the "RG" responsible gaming logo at the top left of the BetMGM home page to be taken to the GameSense landing page. Information is broken up into six sections: principles, play better, know the game, problem gambling, resources for gambling and state resources. Any users experiencing a gambling problem should explore these resources before placing any wagers.

For comprehensive, independent support beyond the BetMGM platform, we encourage users to visit trusted third-party organizations:

• National Council on Problem Gambling (NCPG): Offers confidential help and prevention resources available 24/7.
• Substance Abuse and Mental Health Services Administration (SAMHSA): Provides a national helpline and treatment locator for individuals facing mental health or substance use issues, including problem gambling.

BetMGM Responsible Gambling Tools

Below, I've provided a quick-hitting look at some of the proprietary tools BetMGM employs to ensure users are betting responsibly. 

• Responsible Gaming Limits: This feature allows users to limit their betting in a number of ways. Bettors can set limits on how much they're able to deposit over a given period, how much they're able to bet, and more. 
• Gaming Limit History: Bettors can see how their self-imposed limits have changed over time. This is a great way to self-identify problem betting, giving bettors a reality check. 
• Time Out: Bettors can essentially freeze their account, preventing them from betting. This is a great tool to protect bettors from themselves. 

Why You Can Trust BetMGM Sportsbook

BetMGM is one of the largest legal sportsbooks in the US with a strong reputation of being safe, reliable and trustworthy. Millions of sports fans use BetMGM Sportsbook as their go-to online betting site with few issues ever being reported. Due to their presence as one of the top retail brands in Las Vegas, BetMGM works diligently to ensure all of its users receive top-class betting experiences.

BetMGM mobile sportsbook has a state-of-the-art security system which has proven extremely effective in protecting users' personal information. This includes a firewall and in-depth encryption tools.

If you ever do run into any issues with your account or banking while using BetMGM, you can rest easy knowing that the sportsbook offers an around-the-clock customer support staff. More on that below.